Spoonie Box will only collect basic personal data about you. This will include your name, email address and postal details. This is because we need some personal data to be able to process your order. We will not use your information for any purpose other than discussing and completing your order with you.

Spoonie Box will need to keep copies of your order for a minimum of 6 years for HMRC (tax) purposes. Your information will never be sold or given to any third parties (apart from payment processing and courier services). Messages and emails discussing your order will be kept for a maximum of 12 months, to ensure your privacy and so Spoonie Box has all information to hand in case of a problem with your order. After this time all messages will be deleted.

If you have any concerns or queries about how Spoonie Box stores or handles your data please don’t hesitate to get in touch.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Spoonie Box describes these rights below:

  • • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where Spoonie Box is required to store data for legal reasons) we will generally delete your personal information upon request.
  • • Object. You can object to (i) Spoonie Box processing of some of your information based on Spoonie Box legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, Spoonie Box will delete your personal information unless Spoonie Box has compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Kristina Sarkisova, am the data controller of your personal information. If you have any questions or concerns, you may contact me at contact@spoonie-box.com.

Spoonie Box is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and then you can be assured that it will only be used in accordance with this privacy statement. Spoonie Box may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at contact@spoonie-box.com

We will not sell, distribute or lease your personal information to third parties unless we have are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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