We are based in London, UK, so we mainly ship to the United Kingdom.
We do ship internationally however (if we don't ship to your destination, please contact us to request it and we'll do our best to add the option), but due to the fact that we're a tiny company, the shipping fees for sending our parcels abroad will often be quite high.
Our main carrier is Hermes, and for the UK we ship our boxes using their Standard Service, which is £3.46/box. This service estimates delivery in 3-5 days throughout most of the UK's mainland and is fully trackable.
Please enter your address on our checkout page to check the shipping costs for other countries.
If you're looking for your tracking information, this will arrive in your inbox via Parcel2Go once your order is despatched.
Our boxes will most often be larger than your letterbox, and if unable to be delivered a note will be left instead. Please note that we cannot guarantee delivery times. If you haven’t received a note or your parcel hasn’t arrived within the expected window of time, please contact us within seven days of the expected delivery.
New orders will only be processed until the 25th of the month or until boxes run out, whichever comes first. All boxes are shipped on the first working day of the month.