Our Subscription Boxes are dispatched by or on the first working day of the named box's month (ie. September Boxes ship out on/by September 1st).
Our Regular Boxes are dispatched within 1-5 working days of your order.
We are based in London, UK, but we ship all around the world. That includes all of Europe, North and South America (yes, we ship to the US!), Australia, New Zealand and more.
Unfortunately due to Brexit, some parcels to Europe may now incur customs charges. We are watching this situation closely and will keep you appraised to best advise you as time goes on, as this is all still very new and we are getting mixed reports.
If we don't already ship to your destination, please contact us to request it and we'll do our best to add the option!
Please enter your address on our checkout page to check the shipping costs for your country.
Our boxes will not fit through your your letterbox (except for A Year of Spoonie Letters, which does), and if unable to be delivered a note will be left instead. Please note that we cannot guarantee delivery times. If you haven’t received a note or your parcel hasn’t arrived within the expected time frame, please contact us within seven days of the expected delivery.
New monthly box orders will only be processed until the 20th of the month or until boxes run out, whichever comes first. All monthly boxes are shipped on or by the first working day of the month.