Our Subscription Boxes are dispatched all together, on the first working day of the month (so, September Boxes will ship out on September 1st).
Our Regular Boxes are dispatched within 1-5 working days of ordering.
We are based in London, UK, but we ship all around the world!
If we don't already ship to your destination, please contact us to request it and we'll do our best to add the option.
Our main carrier is Hermes, and for the UK we ship our boxes using their Standard Service, which is usually £3/box for our standard boxes. This service estimates delivery in 3-5 working days throughout most of the UK's mainland and is fully trackable.
Please enter your address on our checkout page to check the shipping costs for your country if it's not listed here.
If you're looking for your tracking information, this should arrive in your inbox via Parcel2Go once your order is dispatched.
Our boxes will not fit through your your letterbox (except for A Year of Spoonie Letters which does), and if unable to be delivered a note will be left instead. Please note that we cannot guarantee delivery times. If you haven’t received a note or your parcel hasn’t arrived within the expected window of time, please contact us within seven days of the expected delivery.
New subscription box orders will only be processed until the 20th of the month or until boxes run out, whichever comes first. All subscription boxes are shipped on the first working day of the month.